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For 15 years, restaurant owners and hospitality pros have turned to this podcast for honest conversations about what it takes to survive and thrive. No fluff. No BS. Just hundreds of successful independent operators sharing what actually works—from staffing and culture to operations and growth.
640+ episodes • 15 years • Thousands of listeners
"Wil just has this master class in storytelling and connection and real world insights. He has such a gift of getting people to open up—not about the headlines and the polished PR, but about the real challenges of the business, their lessons, their losses, their breakthroughs. He's archiving the heart of hospitality. We need more people that make our industry visible and accessible."
"Thanks again for having me on the Podcast. Felt like talking to an old friend."
"I listen every week without fail. It's like having a mentor in my pocket. The wisdom from other owners who've been through it keeps me going when things get tough."
"Finally, a podcast that gets it. No corporate nonsense. Just real operators sharing real solutions to the problems we face every single day. It's required listening for my management team."
"I've learned more from this podcast than any hospitality course. When I'm hiring, training staff, or dealing with tough decisions, I go back to episodes and apply what successful owners have shared. Game changer."
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